Melanie Bell

Author, Writer, Editor

Tag Archives: leadership


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Nine Types of Leaders

2010-05-27 12.33.01

Co-written with Kacie Berghoef

Leadership is more than just a skill. It’s a complex set of qualities, behaviors, and aptitudes that varies depending on the context. There are situations where immediate action is called for, and the most effective leader is a decisive individual who takes the first step. In other times and places, the most suitable leader is a visionary strategist who charts a deliberate and powerful course.

Many roles in our lives call on us to be leaders, ranging from formalized management and executive positions at work to informal actions among family or peers. Whether we’re positioned at the forefront or acting in a vital support role, it’s helpful to take a careful look at our own leadership strengths and challenges as they affect our situation. The nine Enneagram types provide a valuable shorthand for recognizing these qualities in ourselves, as well as in those we work with, delegate to, and seek to develop as fellow leaders. In the following descriptions, see if you can recognize the strengths that come most naturally to you and those you can work to build in order to increase your leadership flexibility.

Type One: Motivated by principles, you hold a strong vision and inspire others to follow it. Leadership becomes a process of improving what you see and seeking to bring out the best in the aspects of life you care about. Challenge yourself to be flexible in your mission, acknowledging the positive and allowing for efforts that deviate from “the book.”

Type Two: Motivated by connection, you nurture others and build their skills. Whether creating networks, mentoring, delivering excellent customer service or offering support, people are vital to your values as a leader. Challenge yourself to expand your vision beyond others, making space for your needs and the broader, less immediately personal context.

Type Three: Motivated by value, you strive toward quality results, efficiency, and success. Teams and projects you lead have a polished touch, and you’re adaptable in the ways you pursue results. Challenge yourself to be attentive to others’ contributions and strengths, allowing them to step up and be effective even when it’s less “efficient.”

Type Four: Motivated by identity, your leadership efforts are an extension of your personal vision. You thrive when creating and designing projects, and are attentive to the emotional dynamics of your teams. Challenge yourself to hold your vision loosely, allowing for others to contribute and efforts to evolve beyond the possibilities you imagined.   

Type Five: Motivated by mastery, you lead by accumulating specialized knowledge, strategizing, and investigating possibilities. You can see connections between ideas and use them to plan a far-reaching course of action. Challenge yourself to step beyond the role of strategist, observe interpersonal dynamics, and build relationships with your team.

Type Six: Motivated by security, you lead as an equal, working cooperatively with others for outcomes that create shared benefit. You value interdependence and advocate powerfully for the underdog. Challenge yourself to step forward in situations where you’re invested but unsure; you have likely already built a foundation of respect to lead from.

Type Seven: Motivated by possibilities, you excel at getting new things started. Your creativity generates ideas, while your enthusiasm brings others on board to get things done and fosters goodwill among the group. Challenge yourself to sustain ideas and projects when the going gets tough, both delegating and putting in legwork to see things through.  

Type Eight: Motivated by impact, you bring lots of energy and action to make things happen. Your confidence makes decisions easy and supports others, especially when you work to empower them. Challenge yourself to recognize when you’re expending too much effort, and allow yourself to rest and others to support you in these times.   

Type Nine: Motivated by harmony, you create an environment of cooperation where people feel comfortable around you. You lead without standing in the spotlight, including others so that they feel like they created the changes you spearheaded themselves. Challenge yourself to take charge and address conflict directly when it arises; you do this well.

As you’ve seen, you already possess leadership qualities inherent to your personality type. With some honing and balancing, you can develop them in ways that will have a powerful impact on the world.


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Book Review: The Awakened Company

Awakened Company coverCo-written with Kacie Berghoef

Our colleague Catherine Bell (no relation to Melanie Bell) recently released a book that we’re excited about. Written in collaboration with Enneagram expert Russ Hudson and Christopher Papadopoulos, The Awakened Company is a passionate and pragmatic call for a new way of doing business. While traditional business models focus primarily on profit and efficiency, Bell calls for a big-picture approach that also takes sustainability, community, and mindfulness into account.

The Awakened Company comes at a time, post-financial crash, when “the historic notions of doing business are rapidly unraveling on nearly all levels” (p. 4). Bell describes the problems of meaningless work, a growth-based (and thus ultimately unsustainable) financial model, and the “business is business” philosophy, which “assumes that the purpose of business is to make money, and whatever it takes to do so is okay” (p. 1). She recalls the history of early businesses, rooted in family, community, and service, and calls for a way of doing business that returns to these roots and innovates beyond them. The result is the “awakened” company of the book’s title, which is attentive to global context.

Bell argues that the smallest business decisions have consequences, and that companies benefit from making sure that these decisions – from the sourcing of products to the creation of company culture – are made ethically and with deliberation. “Business is far from just ‘business’,” she concludes; “It’s deeply interwoven with the whole of life” (p. 57). In order to thrive in the modern world, corporations need to adopt a deep-rooted sense of civic responsibility and connectedness.

Much of the book discusses the importance of building greater awareness in the business sphere. Bell introduces the qualities of “presence,” a state of being grounded, attentive, and open, and their positive effects on the workplace. Cultivating presence in leaders and teams fosters adaptability, harmony, and work relationships that feel meaningful. The book argues that the functioning of any company is improved when a leader or small team cultivates a climate of mindful awareness that spreads throughout the organization. Bell also makes a convincing case for the importance of growing aspects of company culture that are often overlooked, such as reflection and aesthetics (and the Enneagram is in there, subtly).

The Awakened Company takes a macro approach, and covers a lot of ground. The book is peppered with brief case examples, allowing readers to better understand how the book’s organizational principles are implemented on the ground. Hopefully a future publication will cover such examples in more detail. The book often uses spiritual language, but The Awakened Company’s suggestions are well researched and eminently practical. This book is ideal for leaders seeking a thorough and well-thought-out guide to principles of sustainable company-building. Happily, the approaches laid out by The Awakened Company are increasingly common in today’s business landscape. With Bell’s book reaching a broader audience, their reach may continue to grow.


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5 Benefits of Supporting Emerging Leaders

FullSizeRenderCo-written with Kacie Berghoef

In our Enneagram workshops, we’ve trained many emerging leaders, including younger professionals in their 20s and 30s, and people of all ages embarking on new careers. We really enjoy working with this demographic. Emerging leaders of different Enneagram types have unique talents to bring to the workplace. Initiators (Enneagram types 3, 7, and 8) bring energy and willingness to take risks. Soloists (types 4, 5, and 9) bring creativity and focus. Cooperators (types 1, 2, and 6) bring people skills and commitment to company culture. One thing they all have in common is that they’re eager to contribute to their fields and step into leadership roles.

In today’s businesses, there’s a trend toward hiring people with extensive experience and qualifications, rather than identifying and training emerging talent. One benefit of this strategy is that these hires are well-prepared to step into their new roles. On the downside, companies often overlook excellent potential hires. Emerging leaders and career transitioners bring fresh perspectives, energy, and great value to established organizations.

Here are five benefits of supporting emerging leaders, in your workplace and beyond.

1. Emerging leaders are flexible.
Newcomers to their fields are easily teachable, interested in learning, and readily adapt to the culture of the workplace. These qualities make them quick at adapting to changes in the industry and take on unconventional roles.

2. They offer new skill sets.
Younger professionals, as digital natives, are often particularly adept with technology and social media. Newcomers who have transitioned from a different industry bring valuable transferable skills from their past positions and an interdisciplinary outlook.

3. They bring innovative ways of thinking.
If there are aspects of a company or industry that aren’t working, or would otherwise benefit from changes, emerging leaders less entrenched in organizational or industry norms and culture are more likely to notice. They’re also more likely to think of out-of-the-box ways to make these changes.

4. They have time on their side.
Young leaders, especially, bring boundless energy, and have decades to grow in skill and contribute to their fields. Emerging leaders of all ages are interested in being mentored and taught new skills. You never know who will become a future CEO, or even revolutionize your industry.

5. They add to workplace diversity.
The most effective companies have workforce talent that includes people of diverse backgrounds and ages. This makes them better able to connect with different consumer demographics.

There are many ways that established professionals can support emerging leaders in their fields. One is by identifying and mentoring talent, and by leading from example. Newcomers to your field have a lot to learn from your real-world experience – and you’ll probably find they’ll be teaching you new things, too. Investing in growing and training new hires will pay off in ideas, energy, and colleagues who will keep contributing to your field long after the current leaders have retired.

Emerging leaders are among our favorite people to work with. They bring so much vision, great new ideas, and a desire to make a difference. Now is the time to invest in them, to ensure the future of your company.


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How Each Enneagram Type Can Boost Their EQ

10370417_10152774707326551_5582957100565360571_nCo-written with Kacie Berghoef

Emotional intelligence is a key concept in many of today’s workplaces, and has been named one of the decade’s most influential business ideas by the Harvard Business Review. But what exactly does it mean, and why is it important?

Daniel Goleman, who popularized the concept of emotional intelligence or “EQ” (as opposed to IQ), defines it as a set of competencies that encompasses empathy, social skills, self-motivation, and understanding and management of emotions. Emotional intelligence involves skillfully handling your own emotions, as well as navigating the emotional dynamics of the interpersonal world. These “soft skills” are equally crucial for leadership, both for building rapport and for dealing with problems as they arise. As executive coach and Enneagram teacher Mario Sikora writes, “Emotions are often one part of our brain’s attempt to tell another part of our brain to pay attention to something that could be important.”

All of us have the capacity to hone our emotional intelligence, helping us become more skilled and flexible leaders. Here are some tips for each personality type to build more EQ muscle.

Type One: Ones excel at motivating others with a vision of excellence, but run into their EQ blind spot when their critiques don’t take others’ feelings into account. Ones can work on considering the perspectives of others and bringing compassionate levity into their interactions.

Type Two: Twos are skilled at empathizing with others, but awareness of their own emotional needs can be a blind spot. Twos can benefit from deliberately setting aside alone time to reflect and connect with themselves, and acting on the insights they discover.

Type Three: Threes adapt well to varied emotional climates. Like Twos, they can lose touch with their own emotions. A bit of reframing may be helpful here: instead of setting feelings aside to get the job done, consider them important information to take action on.

Type Four: Attentive to their own emotional landscape, Fours may become self-absorbed and neglect important relationships. They benefit from making a deliberate effort to reach out and stay connected, supporting others and listening to their points of view.

Type Five: Fives tend to be even-keeled and nonjudgmental, but have a blind spot around connecting interpersonally with others. Fives can work on staying open to people in their relationships and interactions, and considering the impact they have on others.

Type Six: Sixes do well at building rapport with others, but may put people off by being pessimistic. To up their EQ, Sixes benefit from working on morale-boosting: try adding encouragement to conversations and anticipating what could go right.

Type Seven: Sevens excel at creating a positive and exciting emotional climate. Their blind spot is acknowledging challenges. Rather than reframing difficulties or moving on to the next big thing, Sevens might try building their capacity to stay with the rough patches.

Type Eight: Eights are honest and know how to make an impression, but are not always aware of how strongly they can come off. To boost EQ, Eights might try softening their approach and extending generosity and kindness to other people.

Type Nine: Nines are proficient at creating harmony and putting others at ease, but their own needs can get overlooked as they do so. Nines can grow EQ by making a conscious effort to speak up about their wishes and feelings.

These suggestions are just the tip of the iceberg. There’s a lot to learn about emotional intelligence, but bringing more attention to your own emotional states and the emotional dynamics present in your relationships is a good starting place for sharpening your leadership skills and boosting your capacity to successfully navigate life’s challenges.


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Why Self-Awareness Matters

IMG_0650 - CopyCo-written with Kacie Berghoef

If you were a Greek citizen in the 4th century B.C., traveling to the Temple of Apollo at Delphi to listen to the Oracle’s wisdom, you’d find this inscription on the wall: “Know thyself.” In more recent years, self-awareness gets less press than flashier qualities like ambition and charisma. However, it matters just as much today as it did in ancient Greece. Here are 4 ways that self-awareness, one of the biggest results of learning the Enneagram, benefits our work and daily life.

  1. It builds business success.

A 2009 study found high self-awareness to be the top predictor of executives’ success. These self-aware executives are more likely to hire people who excel in their own areas of weakness, and to recognize when others’ ideas are better than their own. Most businesses require skills beyond what their leadership team is immediately able to provide. Self-aware leaders can recognize these gaps and make judicious choices about when to acquire these skills and when to outsource. They structure their teams intelligently and are open to learning from others. Not only does their willingness to delegate create a happier and more cohesive team; it also pays off in dollars. A 2015 study of 486 public companies’ financial performance found that the highest-earning companies had the most self-aware employees with the fewest blind spots – areas that professionals named as personal strengths but their colleagues’ feedback revealed to be personal weaknesses.

  1. It improves time management.

We all want to spend our time on things we care about. If social justice gets you moving, you’d probably be happiest contributing your time to the greater good, whether that’s volunteering in a soup kitchen on the weekends or founding an NGO. If you value the impact and experience of speaking to crowds, you might drag your feet in a career that revolves around one-on-one work or working from home. If you’re a person that needs a lot of solitude, your ideal schedule will look different than that of someone who values lots of family time. Becoming aware of what motivates you allows you to make wise choices about how to spend your time, both professionally and personally.

  1. It helps you find a niche.

Having a good sense of your strengths can tip you off to the type of work that’s best suited to you. If you’re great at building relationships with people, let that permeate your career, whether through direct client work or B2B marketing. If you’re gifted at working with your hands, see if you can use that ability even if you’re in a seemingly unrelated field. (We’ve both had colleagues who were lauded for their beautiful office decorations!) Once you have a good sense of how and where you bring the most value, let it guide the choices you make. It might just become the thing you’re known for, the catalyst of your personal success story.

  1. It strengthens relationships.

We all have tendencies that drive other people crazy. Self-awareness allows us to see them. If you find yourself criticizing or dominating (or whatever pattern you do that gets on people’s nerves), take a moment to notice what’s going on in your body. See if you can step back from your reaction and choose a different way to engage. The important people in your life will thank you! What’s more, when you’re open and attentive rather than habit-driven, other people will be more open, too. They’ll feel more appreciated and connect to you more easily. Having a daily self-observation practice, like mindfulness or yoga, is helpful in building these self-awareness skills. If you practice noticing your mind’s tricks on the mat, it will become easier to notice them among friends, colleagues, and family.

No matter what your personality type is, you’ll reap benefits from building self-awareness. Are there subtle ways you can restructure your life to play to your strengths? Are there small steps you can take to mitigate your challenges? As you learn more about yourself, what actions can you take to help you thrive?